Do you deliver outside Birmingham?+
Yes — we ship across the UK with fully tracked, insured delivery (2–4 working days). Local delivery within 10 miles of Birmingham is free of charge.
How do custom commissions work?+
Message us with your verse, preferred size, frame finish and any deadline. We’ll send you a digital proof for approval before production. Most commissions take 2–3 weeks.
Can I see a piece in person before buying?+
Absolutely — our Birmingham studio is open by appointment. Drop us a message and we’ll arrange a time to view samples.
Do you offer returns?+
Yes — we offer a 14-day return window on all non-custom orders. Custom commissions are final sale, but we’ll always send a digital proof first to make sure you’re happy.
How do I care for my frame?+
Avoid hanging in direct sunlight or above radiators. Dust gently with a soft, dry cloth. The UV-protective glazing keeps colour vibrant for years with normal household care.